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Sales'Up ChatBot Communications for Creatio is designed to simplify the creation and configuration of chatbots in instant messengers (Facebook Massenger, Telegram, WhatsApp, Viber, Widget). With the help of the product, it is possible to create and configure chatbots according to different scenarios depending on the needs, it is convenient and fast to set roles or users who will process chats

Content:

1. Product installation
2. General chatbot settings
   • Add a new Facebook messenger chat
   • Add a new Telegram chat
   • Creating a Telegram bot using BotFather
   • Add a new Viber chat
   • Add a new Widget chat
   • Add a new WhatsApp chat
   • Create a new setting
   • Completing a Record Profile
3. Set up business processes
   • BP parameters
   • BP element for chatbot
   • Validation Configuration Example
4. Message templates
   • Template Profile Configuration
   • Customize template text
   • Set up buttons in the message template
   • Set up dynamic data display
5. Chatbot connection configuration algorithm
6. Chat Routing Rules
   • Create a new setting
   • Completing a Record Profile
7. Contact us

Product installation

You can find the installation instruction at this link:

Product installation, eng

General chatbot settings

Add a new Facebook messenger chat

Setting up chat in Facebook messenger using the standard Creatio method is available at the link

Add a new Telegram chat

Setting up chat in Telegram using the standard Creatio method is available at the link