Marketplace page: https://marketplace.creatio.com/app/salesup-chatbot-communications-creatio

Sales'Up Multichannel Chatbots for Creatio is designed to simplify the creation and configuration of chatbots in instant messengers (Widget chat channel, Viber chat channel, Internal chat channel, WhatsApp+ та Telegram+). With the help of the product, it is possible to create and configure chatbots according to different scenarios depending on the needs, it is convenient and fast to set roles or users who will process chats

Content:

Product installation

You can find the installation instruction at this link:

Product installation

General chatbot settings

Creating a Telegram bot using BotFather

Up-to-date instructions for setting up Telegram bot using @BotFather are available at the link

Add a new Viber chat

By connecting the Sales'Up Multichannel Chatbots for Creatio product and the SalesUp Viber chat channel for Creatio product, it is possible to configure chatbots in Viber

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Note! To add and configure a chatbot in Viber, you must have an additional license for the SalesUp Viber Chat Chanel for Creatio solution, since by default the solution does not include this chat channel.

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Add a new Widget chat

By connecting the Sales' Up Multichannel Chatbots for Creatio product and the SalesUp Widget chat channel for Creatio product, it is possible to configure chatbots through the Widget site.

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Note! To add and configure a chatbot in the chat widget on the site, you must have an additional license for the SalesUp Widget Chat Chanel for Creatio solution, since by default the solution does not include this chat channel.

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Add a new Internal chat

By connecting the SalesUp Multichannel Chatbots for Creatio product and Internal chat (Multichannel Chats for Creatio) product it is possible to configure chatbots in Internal channel.