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Sales'Up Widget Chat Channel for Creatio is a convenient solution for integrating a chat widget on a website with the Creatio system, eliminating the need for third-party platforms to set up the widget. This product enables companies to configure a chat directly on their site and efficiently manage customer communications in real time through Creatio
You can find the installation instruction at this link:
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Note! Chats from Widget chat channel are processed using OOTB Creatio chat functionality.
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To configure the "Widget" chat channel, you need to deploy an external service before beginning channel setup.
To set up an on-site widget service (on your own servers), you need to have a server from which you can access Creatio.
How to deploy the widget service can be found in the instructions:
Setup SalesUp Creatio API service (EN)
The service files are preconfigured for external surveys:
Widget Service (Widget chat channel)
The step-by-step process for connecting each channel is described in the Sales'Up Multichannel Messaging for Creatio